FAQs

FAQs

Tender Hearts Assisted Living

Have an assisted living-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What is a Community Based Residential Facility (CBRF)?

    A CBRF provides housing for adults, including a personal apartment, meals, utilities, laundry, housekeeping, and maintenance. A CBRF also offers personal assistance with activities of daily living, including but not limited to dressing, medication administration, bathing, walking and transferring, incontinence management, etc. CBRFs like our retirement home in Green Bay, WI provide residents with the ability to participate in a social setting and enjoy scheduled daily activities.

  • Is there a nurse available 24/7?

    Our retirement home in Green Bay, WI helps with chronic conditions such as diabetes, Parkinson’s disease, Alzheimer’s disease, and dementia. For this reason, there is always a licensed nurse available. Staff members are also available and awake to serve residents 24 hours per day.

  • Will my loved one have to move out as their health status changes?

    No, here at Tender Hearts Assisted Living, we are able to care for individuals through the end of life. Our retirement home in Green Bay, WI works closely with outside care providers such as skilled nursing, therapy services, and hospice services when necessary. We recognize that change becomes increasingly more difficult as a resident’s health conditions change. This is why coordinating care to ensure the comfort and acclimation of each resident is so important to us.

  • What is the difference between a nursing home and a CBRF?

    Assisted living facilities in Green Bay, WI promote independence and emphasize wellness in a warm, dignified, community setting. Residents have the freedom to decide which activities they want to participate in or how they want to spend their day. Nursing homes take care of people who need around-the-clock skilled nursing care, such as IV medications and feeding tubes.

  • What services are offered for assisted living?

    As one of the top assisted living facilities in Green Bay, WI, Tender Hearts Assisted Living provides meals, personal care assistance (help with showering, dressing, and personal hygiene), medication reminders and/or administration, weekly laundering of towels and bed linens, trash removal, weekly housekeeping and apartment maintenance, social and cultural activities, wellness programs including daily exercise classes, and more!


  • Do you accept private pay and/or county funding?

    At Tender Hearts, we require a minimum of two years of private pay for our retirement home in Green Bay, WI.

  • What questions should I ask during a tour of an assisted living program?

    Common questions to ask assisted living facilities in Green Bay, WI include information about levels of care, pricing, amenities and services available, staff-to-resident ratio, nurse availability, activities, and daytime routines.

  • Do you have a 24-hour emergency response system?

    Yes, as one of the top memory care facilities Green Bay, WI has to offer, we have awake staff in the facility available 24 hours per day and an on-call nurse available outside of business hours.

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